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Warranty Service

At Reward Hospitality, we are committed to providing exceptional service and quality products to our valued customers ensuring satisfaction with every purchase. 

Quality Assurance: We stand behind the quality of our products. In the unlikely event you encounter any defects or issues with your purchase, contact us for assistance. 

Manufacturer’s Warranty: Many of our products come with manufacturer warranties. Refer to the following table for warranty periods and contact details to resolve any warranty-related issues. 

All warranty work undertaken by Reward Hospitality will be carried out during normal working hours unless otherwise specified. Refer to our Warranty Statement outlining our Terms & Conditions for services and warranties, available online for you to read. 


BRAND PERIOD OF COVER WARRANTY SUPPLIER CONTACT DETAILS

Brice

1 Year Parts Cover    

Brice Australia c/- Reward Hospitality    

1800 473 927

Bromic Refrigeration

Refer to supplier's website

Bromic Refrigeration    

1300 276 642

Visit website

Convotherm

1 Year Parts & Labour Cover Moffat Visit website

Cambro

Commercial Equipment: 1 Year parts & Labour Cover;
Camtrays, Camtread trays & Dinnerware: 5 Year Cover

Reward Hospitality    

1800 473 927

Cossiga

1 Year Parts Cover

Reward Hospitality    

1800 473 927

Echelon

5 Year Edge Chip Waranty

Reward Hospitality    

1800 473 927

Eurowash

1 Year Parts & Labour Cover 

Reward Hospitality    

1800 473 927

Furnlink

5 Year Replacement for genuine defects, does not cover wear and tear

Reward Hospitality    

1800 473 927

Hobart

1 Year Parts & Labour Cover

Hobart

1800 462 278

Visit website

Hoshizaki

3 Year Parts & Labour Cover    

Reward Hospitality    

1800 473 927

Karcher

1 Year Parts Cover    

Karcher

03 9765 2301

Visit website

LightFry

Luus

2 Parts & Labour Cover    

Reward Hospitality    

1800 473 927

Register Warranty

Visit website

Meiko

1 Year Parts & Labour Cover    

Reward Hospitality    

1800 473 927

Register Warranty

Visit website

Middleby

1 Year Parts Cover    

Middleby

1800 013 123

service@middleby.com.au

Register Warranty

Visit website

Moda Porcelain

5 Year Edge Chip Warranty    

Trenton c/- Reward Hospitality

1800 473 927

Panasonic

Refer to the supplier's website    

Panasonic

132 600

Philips

Refer to the supplier's website    

Philips

Visit website

Pro.equip

Reward Hospitality    

1800 473 927

Pro-line

2 Years on electrical parts
1 Year on jugs and blades

Reward Hospitality    

1800 473 927

Rational

2 Years Parts & Labour    

Comcater

1800 810 161

Roband

1 Year Parts & Labour Cover    

Roband

1800 268 848

Register Warranty

Visit website

Robot Coupe

1 Year Parts Cover    

Robot Coupe    

02 9478 0300

Sammic

1 Year Parts & Labour Cover    

Reward Hospitality    

1800 473 927

Server

Sirman

2 Year Parts & Labour Cover    

Reward Hospitality    

1800 473 927

Skope Refrigeration

Refer to supplier's website    

Skope

1800 121 535

Make A Claim Online

Smeg

Stoddart

Refer to supplier's website    

Stoddart

1300 307 289

service@stoddart.com.au

Unox

1 Year Parts & Labour Cover    

Reward Hospitality    

1800 473 927

Versigen

Waring

1 Year Replacement    

Reward Hospitality    

1800 473 927

Weatherdon

Refer to supplier's website    

Weatherdon

02 9906 2202

sales@weatherdon.com.au

Williams Refrigeration

2 Year Parts & 1 Year Labour Cover    

Reward Hospitality

1800 473 927

Winston

1 Year Parts

Reward Hospitality    

1800 473 927

Visit website

Winterhalter

Refer to supplier's website

Reward Hospitality    

1800 473 927

Zip Water

2 Year parts & Labour Cover

Zip Water

1800 947 827

Visit website